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As a first-time home buyer, and someone new to Richmond, I was very nervous about buying a home.  I was referred to Kelly and boy did I get lucky! She listened to everything I said I wanted in a home and helped me work out what I liked and what I didn’t like, even when I couldn’t put it into words. She was honest, flexible and accomodating to a medical resident’s crazy schedule and she (very patiently) took me to see upwards of 30 houses! I was very impressed with her knowledge of home systems, home structures and Richmond area neighborhoods. And if she didn’t know the answer to a question, she had someone just a phone call away to get a quick answer for me. She even dug into a crawl space and took a picture for an HVAC installer to see and give an estimate of the costs to install AC! I have heard horror stories of the home-buying process but it turned out to be a fun and exciting experience for me! I have found my new home and I couldn’t be more excited about it, I do believe I have Kelly to thank for that.